Privacy Policy
Yukon Food for Learning Association ("us", "we", or "our") operates the www.yffla.ca website (the "Service"). This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Definitions
- Service — the www.yffla.ca website operated by Yukon Food for Learning Association.
- Personal Data — data about a living individual who can be identified from those data (or from those and other information in our possession).
- Usage Data — data collected automatically, generated by the use of the Service or from the Service infrastructure itself.
- Cookies — small files stored on your device.
- Data Controller — the person who determines the purposes and manner in which personal information is processed. For this policy, we are a Data Controller of your Personal Data.
- Data Processors — any person who processes data on behalf of the Data Controller.
- Data Subject (or User) — any living individual using our Service who is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information, which may include: email address; first and last name; phone number; address, province, postal code, city; and cookies and usage data. We may use your Personal Data to contact you with newsletters or program information. You may opt out at any time via the unsubscribe link in any email.
Usage Data
We may collect information on how the Service is accessed and used, such as your IP address, browser type and version, the pages you visit, the date and time of your visit, and time spent on those pages.
Tracking Cookies Data
We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse cookies, but some portions of our Service may then be unavailable. We use Session, Preference, and Security cookies.
Use of Data
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features when you choose to
- To provide customer support
- To gather analysis so that we can improve our Service
- To monitor usage of our Service
- To detect, prevent and address technical issues
- To provide news, offers, and general information about similar goods, services and events, unless you have opted out
Retention of Data
We retain your Personal Data only as long as necessary for the purposes set out in this policy, and as needed to comply with legal obligations, resolve disputes, and enforce our agreements. Usage Data is generally retained for a shorter period.
Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside your jurisdiction. If you are located outside Canada, please note that we transfer and process the data in Canada. We take all steps reasonably necessary to ensure your data is treated securely.
Disclosure of Data
We may disclose your Personal Data in a business transaction (merger, acquisition, or asset sale), for law enforcement when required by law, or in good faith to comply with a legal obligation, protect our rights or property, prevent wrongdoing, protect the safety of users or the public, or protect against legal liability.
Security of Data
The security of your data is important to us, but no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area, you have the right to access, update or delete your information; to rectification; to object; to restriction of processing; to data portability; and to withdraw consent. To exercise these rights, please contact us. You also have the right to complain to a Data Protection Authority.
Service Providers
We may employ third-party companies to facilitate our Service, provide it on our behalf, or analyse how it is used. These parties have access to your Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics & advertising
We may use Google Analytics and Google Ads (remarketing) to monitor and analyse use of our Service and to advertise. You can opt out via the Google Analytics Opt-out Browser Add-on and the Google Ads Settings page. See the Google Privacy Terms.
Microsoft Clarity
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use our website through behavioral metrics, heatmaps, and session replay to improve our services. See the Microsoft Privacy Statement.
Payments
We use third-party services for payment processing and do not store or collect your payment card details — that information is provided directly to our payment processor. Our processor is Stripe, which adheres to PCI-DSS standards.
Links to Other Sites
Our Service may contain links to sites not operated by us. We have no control over, and assume no responsibility for, the content or privacy practices of any third-party sites. We advise you to review the privacy policy of every site you visit.
Children's Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you believe your child has provided us with Personal Data, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Changes are effective when posted on this page, so please review it periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us using our contact form, or write to us at Box 72, Whitehorse, Yukon Y1A 5X9.